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Noticeboard

Click here to Access the on-line appointment system

Patients are reminded that they can have on-line access so you can organise your medical centre activities (booking appointments or requesting repeat prescriptions) at a time that is convenient to you.

Remember that on-the-day appointments are released on-line for patients every day-so you can book your own appointment on-line rather telephone the practice during the busiest periods.  You can also book telephone aconsultations to speak to a GP about an on-going issue.  Telephone consultations are not 'Face to Face' so make sure you book the correct appointment.

Speak to a Receptionist about how to obtain an on-line account.

To promote national self care week (14th to 20th November 2016) we have provided information to support you to self care. See the SELF CARE section to the right.

Do the HOW ARE YOU QUIZ .

 TELEPHONE CONSULTATIONS

TELEPHONE CONSULTATIONS WITH GPs ARE FOR 5 MINUTES AND ARE NOT FACE TO FACE APPOINTMENTS.  THESE TELEPHONE APPOINTMENTS ARE BEST USED TO TALK ABOUT TEST RESULTS OR TO FOLLOW UP ON SIMPLE ISSUES.  Please DO NOT ATTEND TELEPHONE APPOINTMENTS as the doctor may be working at a different location and may not be at the Practice that day.

Note about the Telephone system

The telephone system can handle more simultaneous callers in the morning when we are very busy and it will let patients know where they are in the queue. Patients can leave messages when the queries about their blood results or if they have a questions about a referral.

Blood test and other queries line: Contact the practice between 09:30 – 13:00 Monday to Friday! (Please check under 'New Services' for more details)

 

For Your diary

To help you plan your requests for any repeat medications the Bank Holidays coming up in 2016 are listed below.  You should plan ahead to give us a bit more time to arrange your repeat medications by making you requests at least five working days earlier around these busy periods.

  • Friday 25th March 2016
  • Monday 28th March 2016
  • Monday 2nd May 2016
  • Monday 30th May 2016
  • Monday 29th August 2016
  • Monday 26th December 2016
  • Tuesday 27th December 2016 (for Christmas Day)

 

 

 

 

 

Carers Direct and Young Carers

Content Supplied by NHS Choices

Are You a Carer?

 

A carer is someone who helps another person, usually a relative or friend, in their day-to-day life. This is not the same as someone who provides care professionally or through a voluntary organisation.

The Care Act 2014 sets out carers' legal rights to assessment and support. It came into force in April 2015.

The Care Act relates mostly to adult carers – people aged 18 and over who are caring for another adult. This is because young carers (aged under 18) and adults who care for disabled children can be assessed and supported under children's law.

If you are please let us know - we may be able to help you

There is a wealth of information on NHS Choices about carers and caring. Below are some links into the site that we hope you will find useful.

Watch this video on: caring for a parent at home

Caring responsibilities can make it difficult to maintain friendships or develop new ones. Telling your friends you're a carer is important so they understand and can support you.

Caring for someone can be a full-time job, but it's essential that you take time out for yourself too. Read our guide to accessing breaks and respite.

Do you know your tenancy rights as a carer? Are you aware of all your care at home options? Do you need tips on moving someone around the home?

Contact Carers Direct

Telephone 080 8802 0202

Helpline: http://www.nhs.uk/carersdirect/carerslives/updates/pages/carersdirecthelpline.aspx

Email : CarersDirect@ nhschoices.nhs.uk

Office hours: lines are opne 8am to 9 PM Monday to Friday, 11 AM to 4 PM at weekends. Calls are free from UK landlines

Carers support groups

Finance and Law

Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.

Directing carers to the benefits that can help them in their caring role

Advice and information on helping the person you look after get the benefits that they are entitled to

How your benefits maybe affected after the death of the person you look after and what happens to their benefits

Advice for when carers find they have to take over the legal affairs of the person they are looking after

Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring

Advice on keeping a tight rein on household and personal finance for carers

 

Information on claiming tax credits and whether you might be eligible

Young Carers

Young carers (aged 5 to 19) are in a position where they have to assume a level of responsibility that would normally only be asked of an adult. The stress and anxiety that this can cause can leave them feeling isolated and unsupported. Many miss out on their childhood and youth as time constraints make it impossible for them to attend school or take part in leisure activities with their peers

If you are a young carer or are being cared for by a young carer do let you clinician know during your appointment. Other support can be offered by Spurgeons. Their website are: https://www.spurgeons.org/our-services/young-carers or http://www.spurgeonsyc.org/london/



 
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