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Noticeboard

Click here to Access the on-line appointment system

Patients are reminded that they can have on-line access so you can organise your medical centre activities (booking appointments or requesting repeat prescriptions) at a time that is convenient to you.

Remember that on-the-day appointments are released on-line for patients every day-so you can book your own appointment on-line rather telephone the practice during the busiest periods.  You can also book telephone aconsultations to speak to a GP about an on-going issue.  Telephone consultations are not 'Face to Face' so make sure you book the correct appointment.

Speak to a Receptionist about how to obtain an on-line account.

To promote national self care week (14th to 20th November 2016) we have provided information to support you to self care. See the SELF CARE section to the right.

Do the HOW ARE YOU QUIZ .

 TELEPHONE CONSULTATIONS

TELEPHONE CONSULTATIONS WITH GPs ARE FOR 5 MINUTES AND ARE NOT FACE TO FACE APPOINTMENTS.  THESE TELEPHONE APPOINTMENTS ARE BEST USED TO TALK ABOUT TEST RESULTS OR TO FOLLOW UP ON SIMPLE ISSUES.  Please DO NOT ATTEND TELEPHONE APPOINTMENTS as the doctor may be working at a different location and may not be at the Practice that day.

Note about the Telephone system

The telephone system can handle more simultaneous callers in the morning when we are very busy and it will let patients know where they are in the queue. Patients can leave messages when the queries about their blood results or if they have a questions about a referral.

Blood test and other queries line: Contact the practice between 09:30 – 13:00 Monday to Friday! (Please check under 'New Services' for more details)

 

For Your diary

To help you plan your requests for any repeat medications the Bank Holidays coming up in 2016 are listed below.  You should plan ahead to give us a bit more time to arrange your repeat medications by making you requests at least five working days earlier around these busy periods.

  • Friday 25th March 2016
  • Monday 28th March 2016
  • Monday 2nd May 2016
  • Monday 30th May 2016
  • Monday 29th August 2016
  • Monday 26th December 2016
  • Tuesday 27th December 2016 (for Christmas Day)

 

 

 

 

 

Summary Care Record

summary care recordThere is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is meant to help emergency doctors and nurses help you when you contact them when the surgery is closed. Initially, it will contain just your medications and allergies.

Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases.   

As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.

For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.

For further information visit the HSCIC Website

If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery.

Subscribe to the newsletterDownload the opt out form >>>>



 
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