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Click here to Access the on-line appointment system

Patients are reminded that they can have on-line access so you can organise your medical centre activities (booking appointments or requesting repeat prescriptions) at a time that is convenient to you.

Remember that on-the-day appointments are released on-line for patients every day-so you can book your own appointment on-line rather telephone the practice during the busiest periods.  You can also book telephone aconsultations to speak to a GP about an on-going issue.  Telephone consultations are not 'Face to Face' so make sure you book the correct appointment.

Speak to a Receptionist about how to obtain an on-line account.

To promote national self care week (14th to 20th November 2016) we have provided information to support you to self care. See the SELF CARE section to the right.




Note about the Telephone system

The telephone system can handle more simultaneous callers in the morning when we are very busy and it will let patients know where they are in the queue. Patients can leave messages when the queries about their blood results or if they have a questions about a referral.

Blood test and other queries line: Contact the practice between 09:30 – 13:00 Monday to Friday! (Please check under 'New Services' for more details)


For Your diary

To help you plan your requests for any repeat medications the Bank Holidays coming up in 2016 are listed below.  You should plan ahead to give us a bit more time to arrange your repeat medications by making you requests at least five working days earlier around these busy periods.

  • Friday 25th March 2016
  • Monday 28th March 2016
  • Monday 2nd May 2016
  • Monday 30th May 2016
  • Monday 29th August 2016
  • Monday 26th December 2016
  • Tuesday 27th December 2016 (for Christmas Day)






Community and Local Support

In this section you will find information about activities and support in the local area.

Fulham Good Neighbours support mainly older people, including those with dementia, with a range of services:

Good Neighbour Scheme – practical help at home. They do what any good neighbour would: collect medication, escort to appointments, accompany shopping and take care of pets to name just a few of their free services delivered by over 50 volunteers, many of whom are older people.



Gardening clearances done by their gardener and Adopt a Garden Scheme where volunteers look after a garden close to them on a regular basis

Social Clubs to help beat isolation and loneliness:

- Fulham Lunch Club;

- Silver Club at the White Horse;

- Silver Club at the Hollywood Arms;

- Art Group;

- Shared Reading Group.

They also offer their hall to other local small groups supporting older people for regular or one-off meetings.


Connections 4th Generation – is their dedicated project supporting over 85 year olds who have recently been discharged from the Charing Crossing Hospital. To learn more about our work, please visit:


(added 080517)


Good Company

Good Company is a charity that brings together local people. They might share a cup of tea, get out and about or help with the shopping.

If you know someone who might like more company contact them.  See their website on


ADVANCE (amended 251016)

Advance is a free service for women and children living in Hammersmith, Fulham, Kensington, Chelsea and Westminster who are experiencing domestic violence. If you are experiencing domestic violence, Advance is here to support you no matter what you decide to do. They can listen, help you understand your options, explain your legal rights, talk to the police for you, help you get to safer housing or even attend court with you. Most of their work is done with you one to one, on the phone or in person and you will work with the same person throughout your time with them wherever possible. This person will be your Independent Domestic Violence Adviser (IDVA), and she is trained to support and help you, not to judge or tell you what to do, but to help you make your own decisions. For more information about their services, please visit their website: or call them on 020 8741 7008.

Heathly Hearts

The Heathly Hearts Team working for and with patients at North end Medical Centre.  Here's some information about waht they can do for you.


Healthy Hearts Services Available


Weight Management Course

·         10 weeks (once a week)

·         1.5 hours per session (1 hour health education / 30 minutes exercise)

·         Combination of Health Education (portions Sizes, nutrition, sugar, salt, eating habits and Physical Activity (Includes various circuits and chair based exercises dependent on group)


Physical Activity club

·         All year around

·         Includes Walking football, aqua aerobics, begin to swim and begin to gym, chair based exercise, begin to circuit training


Cook and Eat

·         6 week course (once a week)

·         Participants get to cook healthy affordable food

·         Food based on the Mediterranean Diet

·         Receive personal recipe cards to take home with them.


Stop Smoking Service

·         Smoking Cessation over 6 weeks

·         Can receive Nicotine Replacement Therapy treatment

Eligibility criteria



18 +

Qrisk (Risk of developing Cardio Vascular Disease)

10% or more

Existing medical conditions

Eligible if client has: Pre Diabetes, Diabetes, Transient Ischaemic Attack, HIV, Chronic Kidney Disease, Peripheral Vascular Disease, Erectile Dysfunction or a BMI +30


Has not suffered from an established cardiac disease (Hearts Attacks, Cardio Myopathy, Valve disease ect.)

Where do we provide our services

·         Hammersmith & Fulham, Kensington & Chelsea and Westminster


Within Hammersmith


·         Janet Adegoke Fitness Centre – White City

·         Hammersmith Fitness and Squash Centre

·         Lillie Road Fitness Centre

·         Various community centres/settings



Hammersmith and Fulham Health Trainer Service(Added 080915)

The key aim of the Health Trainer Service is to empower local people to make positive, informed choices that improve their overall health and wellbeing.

What they do  

The Health Trainers service is run in partnership with Living Well who have considerable experience in providing community-based services. The service is free to residents in Westminster, Hammersmith & Fulham and the Royal Borough of Kensington and Chelsea.

Health Trainers are local people who have been specially trained to support people in their community to make healthier lifestyle choices such as reducing stress levels. They do this by identifying those people most in need of guidance and helping them to achieve their health goals and access appropriate local services.

They want to build partnerships with local organisations, services and communities to provide you with a personalised and holistic support that will put you in control of your life and help address health inequalities throughout the three boroughs.

Who they support

They provide free support, motivation and advice to borough residents over 18 who want to improve their health and wellbeing

Services they offer

They offer support to people who want to:

    • Stop smokin
    • Eat more healthil
    • Become more activ
    • Drink les
    • Reduce stress levels

Through one-to-one sessions, they will work with you to develop a personal health plan to identify those areas of health you want to improve and the actions you can take to achieve your goals. They also provide you with relevant information and signpost you to other appropriate local services that can offer additional help and support.

Please visit the Health Trainers website for more information: or

Hammersmith & Fulham, 61 Munster Road, London SW6 5RE, tel: 020 7099 3333(option 3), fax: 020 7112 8460


Brunswick Club for Young People

The aim of The Brunswick Club for Young People is to provide a safe and friendly environment in which young people can develop their physical, creative, mental, and social skills through their leisure time activities. Originally formed in 1945 with donations pledged by British prisoners of war held in Brunswick, Germany, the strong traditions and values of the Club have seen it continue to thrive to the present day.  The Club is now a purpose built youth centre, offering educational and leisure services and facilities to children and young people aged from 8-19 years.

Aging well

The Agewell project is open to anyone over 50. Membership can be obtained through our Macbeth Centre and provides access to all courses in the Agewell programme. If you are under 50 and suffering from a chronic complaint that may be improved by physical activity you may be able to access the Agewell classes. There are a number of courses that are pay-as-you-go and, as such, are not subject to the termly fees. Please call for details. For further information please call the Agewell officer, Christine Blake, on 07903 048 790 or call 0845 839 7912

Link Line    Phone number: 020 3667 6778   Email Address:


Link Line provides support to suit individual needs and circumstances, helping with everyday tasks and administration. They offer a range of high-quality services, delivered by a caring, friendly team who live and work in your community:

    • Keeping in touch with you regularly by telephone
    • Being available for you to call us for a chat or ask us to help with something
    • Helping you to arrange appointments
    • Helping you with tasks such as:

- Accompanying you to health or other appointments

- Accompanying you to the shops or your favourite leisure activity

- Cleaning, shopping, tidying, laundry, etc.

- Gardening, de-cluttering, DIY, etc.

- Help with administration/paperwork

- Booking electricians, plumbers, IT specialists, etc.

Healthier Homes

The Healthier Homes project has been set up with public health funding to assist residents living in homes that are cold, damp or dangerous and whose health may be put at risk.


Healthier Homes is an advice and referral service. It is open to any resident but additional services such as grants and environmental health enforcement are dependent on your individual circumstances.

Healthier Homes may be able to assist if you or someone you know is:-

    • living in a home that they cannot heat properly  because it does not have adequate heating or insulation or the cost of heating is too high

    • living in a home with serious damp and  problems

    • living in a home where conditions may pose a serious risk to their health and safety, for instance dangerous electrical installations, broken steps or banisters

    • living in conditions that may make existing chronic health conditions such as asthma or COPD

The full range of services include:

    • Central heating installations, upgrades and repairs

    • Emergency heating in cold weather

    • Fuel debt advice and income maximisation

    • Fuel Tariff advice

    • Energy Efficiency visits

    • Accident Prevention visits

    • Referrals for disabled facilities grants and home safety grants

    • Environmental Health enforcement for private tenants to ensure your home is safe and warm

    • Accident prevention grants

Contact Justine on or 020 7341 5247

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